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Published on July 31st, 2015 | by Fredrik Knalstad

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Service Manager Intelligence & Analysis: Overview

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This is the first series of articles on System Center Datacenter products that meets Power BI on this blog. In this series we will look at how we can access System Center Service Manager data and transform the data into something that we can use to optimize our IT environment and the services we share with our users. SCSM is a large product and has many different modules and areas. In this series we will go to the basics to get started with PowerBI. The articles will cover some of the areas that can make a huge impact on how we use Service Manger as a product, and can show us where we need to focus more. In the different parts we will cover the data and the tools around that make that data into something readable.

Service Manager Intelligence & Analysis: Part 1 “Where the shoe pinches?”
Service Manager Intelligence & Analysis: Part 2 ” DW drilldown”
Service Manager Intelligence & Analysis: Part 3 “Access the Data With Power Query”
Service Manager Intelligence & Analysis: Part 4 “Access the Data With Power BI Desktop”
Service Manager Intelligence & Analysis: Part 5 “Visualization with Power View”
Service Manager Intelligence & Analysis: Part 6 “Visualization with Power BI Desktop”
Service Manager Intelligence & Analysis: Part 7 “What data to select?
Service Manager Intelligence & Analysis: Part 8 “Sharing the Reports”
Service Manager Intelligence & Analysis: Part 9 “Dynamic Data”
Service Manager Intelligence & Analysis: Part 10 “Next Service Manager module please”

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About the Author

assist companies in deploying, automating and designing management solutions based on Datacenter | Intelligence | Automation. The latest years I have been working deeply with System Center and developing integrations with systems outside of System Center.This includes planning, design, implementation and using self-service Business Intelligence.



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